Managing & Growing Accounts
Strong Account Managers understand what matters to their customers and where there is potential to deepen the relationship. That can mean improving retention, increasing spend, introducing additional products or identifying new opportunities across the account.
Employers value people who can combine strong relationships with commercial awareness, creating growth that makes sense for both the customer and the business.
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Key & Strategic Accounts
Key Account Manager roles usually bring responsibility for customers that have greater strategic or commercial importance to the business. You may be managing more complex relationships, larger revenues and multiple stakeholders within the same account.
MCS can help you understand the scale of the portfolio, the customers involved and the level of autonomy you'll have in shaping those relationships.
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Negotiation & Commercial Performance
Account Management isn't only about keeping customers happy. Pricing, contracts, renewals, margin and commercial negotiations can all form part of the role.
Being able to protect a strong customer relationship while having confident commercial conversations is increasingly valuable, particularly as you progress into Senior Account Manager and Key Account Manager jobs.
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Common Questions From Sales Candidates
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Taking Account Management Further
Account management experience can lead into Key Account Manager, National Account Manager, Account Director and Sales Manager roles, depending on whether you want to deepen your strategic account expertise or move towards wider commercial leadership.
Because MCS recruits across the Sales function, we can help you understand which route fits the experience you've developed and what employers look for at the next level.
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Latest Sales Jobs in Northern Ireland
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Where Could Your Sales Career Take You Next?
Head of Sales Jobs
Head of Sales jobs put you at the centre of commercial growth, from setting strategy and developing people to improving performance and identifying where the business goes next.
We’ll get underneath the opportunity, including the team you’ll inherit, the growth expected of you and what you’ll genuinely have the authority to build or change.
Business Development Executive Jobs
If you enjoy starting conversations, spotting opportunities and turning prospects into customers, a Business Development Executive job gives you the chance to build your commercial track record and make a visible impact on growth.
We recruit BDE roles across Northern Ireland and Ireland, looking at the product, market, targets and progression behind each opportunity to help you find the right place to develop.
Business Development Manager Jobs
Ready to take greater ownership of growth? Business Development Manager jobs can put you at the centre of developing new markets, winning customers and building commercial relationships from the ground up.
We’ll get to know what you’ve sold, the results you’ve achieved and the kind of challenge you want next, whether that is a bigger territory, more complex sale or greater commercial responsibility.
Sales Development Representative Jobs
An SDR job can be the starting point for a seriously exciting sales career. You’ll build experience in prospecting, qualifying opportunities, creating pipeline and understanding what makes customers engage.
We recruit Sales Development Representative roles across growing commercial and technology teams, including businesses selling software and SaaS into UK and international markets.
Regional Sales Manager Jobs
Ready to take responsibility for a bigger market? Regional Sales Manager jobs combine commercial ownership with customer development, performance and, in many roles, leadership of a wider sales team.
We’ll help you understand the territory, customer base, targets and growth opportunity behind the role, so your next move gives you the scope and responsibility you’re looking for.
SaaS Account Executive Jobs
Selling SaaS means understanding a complex product well enough to make its commercial value clear. SaaS Account Executive jobs often involve longer sales cycles, enterprise customers and multiple technical and commercial decision-makers.
We work closely with the technology market across software, SaaS, AI, cloud and cyber security, helping you find opportunities that match the products, customers and sales environments you know best.
Customer Success Jobs
Great Customer Success is about making sure the relationship delivers long after the sale. Customer Success jobs suit people who can understand customer needs, build trusted relationships and help clients get lasting value from a product or service.
We’ll help you find opportunities where your communication, commercial awareness and customer experience can make an impact, while giving you the progression you want from your next move.
Sales Manager Jobs
Moving into a Sales Manager job is about more than taking responsibility for a bigger number. Great managers build teams, coach different personalities and create an environment where good salespeople can perform.
Whether you’re stepping into leadership or looking for a bigger challenge, we’ll explore the team, targets and expectations behind the opportunity to find a role where you can make an impact.
The People Behind Your Sales Hires
Name: Ryan Calvert
Job Title: Head of HR, Sales & Marketing Recruitment
Team: Sales
Years Experience: 10+
Ryan is a highly experienced recruitment professional with over 10 years of specialist expertise across the Island of Ireland. He oversees the strategic direction and growth of the HR, Sales, and Marketing divisions, partnering with hundreds of organisations as a trusted advisor to evaluate and deliver effective talent solutions.
Name: Charlie Plant
Job Title: Specialist Recruitment Consultant - Sales
Team: Sales
Years Experience: 5+
Charlie Plant joined MCS Group in November 2025 as a Specialist Recruitment Consultant, focusing on the sales market. He works closely with sales professionals seeking new opportunities, as well as with business leaders and hiring managers looking to strengthen their teams. His role centres on understanding both sides of the hiring process and making well-matched introductions that support long-term success.
Name: Molly Rea
Job Title: Senior Recruitment Consultant - Sales and Marketing
Team: Sales
Years Experience: 4+
Molly is a Specialist Recruitment Consultant at MCS Group who helps her clients and candidates find their ideal match in the Sales and Marketing sector. With her background in Communication Management and Public Relations, she has the skills and knowledge to understand the needs and preferences of both parties. She always provides tailored and effective solutions.
Account Manger Jobs FAQs
What skills do employers look for in an Account Manager?
Employers value relationship management, communication, negotiation, commercial awareness and organisation. Strong Account Managers can understand customer needs while recognising opportunities to protect revenue, develop accounts and create additional commercial value.
What is the difference between an Account Manager and a Key Account Manager?
A Key Account Manager will typically manage customers of greater strategic or commercial importance, often involving larger revenues, more stakeholders and more complex account planning. Titles vary between businesses, so MCS can help you understand the actual scope behind an opportunity.
What is the difference between Account Management and Customer Success?
There can be overlap, particularly in technology and SaaS businesses. Account Management tends to have a stronger commercial focus on retention and account growth, while Customer Success may place greater emphasis on adoption, customer outcomes and product value. Some employers combine both responsibilities.
Can MCS help me progress into Key or National Account Management?
Yes. MCS recruits across Account Manager, Key Account Manager, National Account Manager and Account Director roles. We can help you understand whether your portfolio and commercial experience are ready for greater account responsibility and what employers will look for at the next level.
What does an Account Manager do?
An Account Manager develops and manages relationships with existing customers, with responsibilities often spanning retention, account growth, renewals, commercial negotiations and customer satisfaction. The exact balance varies depending on the business, sector and portfolio.
Where Could the Next Conversation Take You?
Whether you’re hiring sales talent or looking for your next sales job in Belfast or Northern Ireland, our specialist sales recruitment team is ready to start the conversation.










