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Case Study

Scaling Critical Functions Through the GCA Framework

The Recruitment Challenge

This public sector organisation was undergoing a significant period of change and growth, placing urgent demand on their ability to scale teams quickly and compliantly. However, hiring delays of up to 3–6 months, particularly for temporary staff, were impacting critical operations. Strict vetting procedures and complex internal processes had slowed recruitment down, and finding the right calibre of professionals with the necessary values and capabilities proved challenging.

MCS Group was engaged to provide a compliant, responsive recruitment solution through the Government Commercial Agency (GCA) Framework, enabling fast, effective hiring across multiple specialist and support functions.

Project Overview

Engagement Type: Temporary and Permanent Recruitment via the GCA Framework.

Positions Filled: Admin, Corporate Services, HR, IT, Procurement, Finance, Project Management, Construction, Director-level

Total Roles Filled: 25

Platform Benefits: Candidate onboarding support, right-to-work and compliance checks, managed payroll and timesheet system

Permanent Conversions: 5 temp-to-perm to date

The Solution

Following an initial procurement appointment, MCS quickly built a consultative relationship with hiring managers and established a compliant recruitment process aligned with public sector protocols. For temporary recruitment, MCS consistently delivered interview-ready shortlists within one week, with time to offer averaging just 7 days.

For permanent and hard-to-fill positions, a highly targeted search process was implemented using a combination of LinkedIn Recruiter, CRM talent mapping, and direct headhunting.

MCS provided full candidate screening, onboarding support, and continuous engagement throughout the contract lifecycle, with a particular focus on supporting candidates through the right-to-work process.

All roles, including IT, HR, Rewards, Procurement, Finance, Project Management, and senior leadership, were delivered through a single point of contact with ongoing placement support, ensuring consistency of service and delivery.

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The Result

25 roles filled across multiple departments, from Admin to Director level

Average time to offer: 7 days

Interview within 1 week of initial consultation for 90% of roles

5 roles converted from temp to perm

Client now regards MCS as their strategic recruitment partner during this critical growth phase

MCS Group
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