SaaS Solutions Consultant

MCS Group is proud to be working with a growing SaaS business that is looking to hire a Solution Consultant to play a key role in its enterprise sales process.

This is a highly consultative, customer-facing position sitting between Sales, Product, Engineering and Services. You'll work closely with prospective customers to understand their business and technical requirements, shape practical solutions and bring the platform to life through tailored demonstrations and workshops.

This would suit someone who enjoys getting under the skin of a customer problem, has enough technical knowledge to confidently discuss integrations and solution design, and can communicate complex ideas clearly to both technical and non-technical audiences.

(Hybrid - 2 days in office - Dublin)

The Role...

You'll be involved throughout the sales lifecycle, supporting Account Executives from early discovery through to solution design, demonstrations, tender responses and handover into implementation.

You'll act as a trusted technical and solution-focused point of contact for prospective customers, helping them understand how the platform can support their requirements while ensuring proposed solutions are practical, scalable and technically achievable.

What You'll Be Doing...

• Lead customer discovery sessions, workshops and technical discussions.
• Understand customers' business processes, existing systems, workflows and integration requirements.
• Translate complex business and technical requirements into clear, practical solution proposals.
• Plan and deliver tailored product demonstrations based on each prospect's specific requirements.
• Work closely with Account Executives to support complex enterprise sales opportunities.
• Advise customers on areas including integrations, configuration, APIs and technical feasibility.
• Identify potential solution gaps, dependencies and technical risks and work with Product and Engineering to establish the best approach.
• Define and document appropriate integration approaches.
• Take ownership of the technical and solution elements of RFPs, RFIs and tender responses.
• Act as a key liaison between Sales, Product, Engineering and Services throughout the sales process.
• Capture recurring customer requirements and market feedback to help influence product development.
• Ensure a smooth handover of agreed customer requirements and solution design into implementation following a successful sale.

What We're Looking For...

You'll ideally have at least 3 years' experience within SaaS, technology or a technology enabled services environment, combined with strong customer-facing skills.

You should be comfortable:

• Running customer discovery sessions.
• Delivering engaging presentations and product demonstrations.
• Working with customers from different technical backgrounds.
• Understanding complex business and technical requirements.
• Turning requirements into clear, commercially viable solutions.
• Managing multiple customer opportunities and priorities.
• Taking ownership of technical questions and knowing when to involve Product or Engineering.
• Communicating confidently with both senior stakeholders and technical teams.

Knowledge of REST APIs, SSO, cloud technologies, data flows and systems integration would be particularly useful.

Experience contributing to RFPs, tenders or complex enterprise sales processes would also be advantageous, particularly if you have worked with customers in regulated industries, the public sector, education, healthcare or professional bodies.

Why This Role?

This is a great opportunity for someone who enjoys combining technology, problem solving and customer engagement.

You'll have significant influence over how prospective customers understand and adopt the platform, while working closely with senior leadership and teams across Sales, Product and Engineering.

It could be an excellent next step for an experienced Solutions Consultant, or for someone currently in technical consulting or SaaS implementation who wants to move further into pre-sales and solution design.

Salary details can be confirmed during application process, excellent packages are on offer for the right candidate.

To speak in absolute confidence about this opportunity, please send an up-to-date CV via the link provided or contact Calum Omand Specialist Recruitment Consultant at MCS Group on 015259641

We are committed to providing reasonable accommodation to individuals with disabilities throughout the recruitment process. Please let us know if you require any adjustments

Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current and exclusive roles www.mcsgroup.jobs