Marketing and Communications Manager

Marketing and Communications Manager

Maritime Belfast Trust | Belfast | £34,000

MCS Group is partnering with Maritime Belfast Trust to recruit a Marketing and Communications Manager

This is a fantastic opportunity for an experienced marketing and communications professional to play a key role in promoting one of Belfast's most iconic destinations and helping shape the future of the city's historic waterfront.

About Maritime Belfast Trust

Established in 2007, Maritime Belfast Trust is a registered charity dedicated to preserving and promoting Belfast's rich maritime heritage and delivering Belfast's historic waterfront as a vibrant, accessible heritage destination.

The Trust was instrumental in the delivery of Titanic Belfast, an internationally recognised visitor attraction which has welcomed more than 10 million visitors and generated significant economic impact for the city.

Since then, Maritime Belfast Trust has continued to deliver ambitious projects across Belfast's waterfront, including the restoration of the former Harland & Wolff Drawing Offices, the preservation of the SS Nomadic, the Great Light, public realm improvements and the development of the award-winning Maritime Mile.

The Trust also plays a leading role in animating Belfast's waterfront through festivals, events, community initiatives and a wide-ranging programme designed to connect local people and visitors with the city's maritime heritage.

The Role

As Marketing and Communications Manager, you will be responsible for raising the profile of Maritime Belfast Trust and the Maritime Mile across Belfast and Northern Ireland.

You will develop and deliver engaging marketing and communications strategies that attract local communities, visitors and tourists to Belfast's historic waterfront, while promoting the Trust's projects, programmes, events and wider impact.

This is a broad and varied role combining strategic communications, digital marketing, content creation, media relations, stakeholder engagement and event promotion.

Key responsibilities will include:

• Developing and delivering annual corporate communications and marketing plans for Maritime Belfast Trust and the Maritime Mile.
• Managing digital marketing channels, including social media, websites and email campaigns.
• Creating, curating and managing high-quality written, photographic and video content, including reels.
• Developing and managing social media campaigns, digital advertising, promotions and email marketing activity.
• Managing website content and supporting SEO and digital performance improvements.
• Monitoring and managing online reviews and reputation, including TripAdvisor.
• Analysing campaign performance and using insights to continually improve digital and marketing activity.
• Managing media enquiries and preparing press releases, statements and other communications for media and key influencers.
• Developing strong relationships with stakeholders, partners, sponsors, funders and community groups.
• Organising familiarisation visits for press, trade, political and sectoral audiences.
• Managing external PR, graphic design, web and print suppliers, ensuring quality, value for money and brand consistency.
• Managing the Trust's photographic library and commissioning new imagery where required.
• Identifying opportunities to raise the profile of the Chair, Chief Executive and Board of Trustees.
• Producing the Trust's monthly newsletter.
• Supporting business and community engagement initiatives across the waterfront.
• Managing and delivering corporate events, launches, festivals and wider promotional activity.
• Undertaking research with key stakeholder groups and waterfront users to understand perceptions and identify opportunities for improvement.

What We're Looking For

The successful candidate will have:

• A third-level qualification in Marketing, PR, Communications or a related discipline, or a minimum of five years' relevant experience.
• At least three years' experience developing and delivering marketing plans and communications campaigns for a range of audiences.
• Proven experience managing digital channels, social media, websites, email marketing and content creation, including reels.
• Experience developing and managing internal and external stakeholder and partner relationships.
• Excellent written and verbal communication skills.
• Strong planning and organisational skills, with the ability to manage multiple priorities and deadlines.
• Strong problem-solving skills and the ability to identify practical solutions and drive engagement.
• The ability to work independently while also contributing effectively as part of a wider team.
• Proficiency in Adobe Creative Cloud, Canva and Mailchimp.
• Knowledge of WordPress.
• Flexibility to work outside normal office hours and at weekends when required.

It Would Be Great If You Also Have

• A professional CIPR qualification.
• Five years' experience in a similar marketing and communications role.
• Experience marketing large-scale events with 10,000+ attendees.
• Experience managing external PR and design agencies.
• Knowledge of Belfast's waterfront, maritime, industrial or built heritage.
• A clean driving licence and access to your own transport.

Benefits

• Salary circa £34,000
• 23 days' annual leave plus 12 public/bank holidays
• On-site car parking
• Flexible working
• 7% employer pension contribution
• Benenden Health Insurance

Why Apply?

This is a unique opportunity to join an organisation at the heart of Belfast's waterfront regeneration and heritage landscape. You will have the opportunity to influence how one of Belfast's most distinctive destinations is promoted, experienced and understood by local communities, visitors and audiences across Northern Ireland and beyond.

If you're a creative, commercially minded and highly organised marketing and communications professional who wants to make a visible impact on Belfast's heritage and tourism offering, we'd love to hear from you.