Sales Professional

MCS Group are delighted to be partnering with a prestigious and long-established luxury retail business to recruit a Sales Professional for their Belfast showroom. Renowned for delivering exceptional client experiences and representing some of the world's most recognised luxury watch and jewellery brands, this business has built an outstanding reputation for quality, craftsmanship, and service excellence across Northern Ireland.

This is an opportunity to join a high-performing retail team within a premium environment where relationship building, attention to detail, and personalised customer service are at the heart of everything they do.

Roles & Responsibilities

• Deliver an exceptional luxury retail experience to every client, creating memorable and personal customer journeys
• Build long-term relationships with clients through outstanding service and product expertise
• Represent a portfolio of internationally recognised luxury watch and jewellery brands with professionalism and confidence
• Develop in-depth knowledge across products, collections, and brand heritage to provide expert guidance to customers
• Manage customer enquiries effectively, supporting both decisive buyers and clients seeking advice and consultation
• Utilise CRM systems to maintain accurate customer records and strengthen ongoing client engagement
• Work collaboratively within a close-knit sales team to achieve individual and store performance targets
• Maintain showroom standards to ensure displays and presentation remain of the highest quality
• Participate in ongoing training and development programmes to continuously enhance product knowledge and sales capability
• Contribute positively to the wider team culture and uphold the company's values and reputation

Essential Criteria

• Previous experience within a customer-facing sales or retail environment
• Strong interpersonal and communication skills with the ability to quickly build rapport
• Passion for delivering exceptional customer experiences
• Highly motivated, personable, and professional in approach
• Strong listening skills with the ability to understand and adapt to individual client needs
• Excellent attention to detail and problem-solving ability
• Ability to work effectively within a team-focused environment
• Commercial awareness and confidence in a target-driven setting

Desirable Criteria

• Experience within luxury retail, jewellery, watches, fashion, or premium hospitality environments
• Previous experience using CRM systems to manage customer relationships
• A genuine interest in luxury products, craftsmanship, and premium brands
• Experience working towards sales targets or KPIs

What's On Offer

• Competitive base salary plus commission/bonus opportunity
• Opportunity to work with globally recognised luxury brands
• Ongoing training and professional development
• Career progression opportunities within a respected luxury retail environment
• Supportive and collaborative team culture
• Full-time permanent opportunity with part-time hours also considered

How To Apply

• To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Charlie Plant, Associate Specialist Consultant at MCS Group on 02896935491 .
• Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs mcsgroup.jobs
• MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation, if you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request.
• Not all agencies are the same…MCS Group are passionate about providing a first-class service to all our customers and have an independent review rating of 4.9 stars on Google.