Cash and Collections Lead

MCS Group is proud to be supporting a leading survival technology manufacturer in Belfast to recruit a Credit and Collections Lead.

The Job
This is an excellent opportunity for anyone with strong credit control and accounts receivable experience to join a highly regarded manufacturing company to support their credit collections function. The successful candidate will work closely with the head of Collections, focusing on locating and notifying customers of delinquent accounts; receiving payment and ensuring accurate application of payment to customer accounts and escalating failure to pay. You will provide subject matter expertise for complex queries and on-job coaching, support and guidance to team members, ensuring they operate to standard.

Duties Include:

• Carry out credit check activity according to company credit process, recording outcomes accurately and in a timely manner.
• Manages and resolves customer disputes to ensure invoices are paid on time and in full.
• Locates and monitors overdue accounts, using computers and a variety of automated system.
• Persuades customers to pay amounts due, arranging debt repayment schedules as per authority level and based on customers' financial situations, agreeing extension to credit terms within own authority level or escalating as needed
• Records information about financial status of customers and status of collection effort.
• Sorts and files correspondence and perform miscellaneous clerical duties, such as answering correspondence, writing reports and maintaining system data
• Locates and notifies customers of delinquent accounts by mail or telephone, as per specified process.
• Manages and reports on the performance of the team.
• Other ad hoc responsibilities

What You Need to Succeed?

• Proven experience in a similar function
• Good organisational and communication skills
• Strong Microsoft Suite Skills

Package/Benefits
· 34 days holidays including public holidays
· Cycle to Work Scheme
· Company Anniversary Holiday Benefit
· Excellent enhanced maternity & paternity package
· Professional Training & Development Opportunities
· Employee Assistance Programme
· Hybrid/remote work model
· Workplace Reward & Recognition scheme

To speak in absolute confidence about this opportunity, please contact Caoimhe Lawlor at MCS on 02896935495
If you have a disability, which means you require assistance at any stage of the recruitment process, please contact us directly to discuss.
MCS Group is committed to providing equality of opportunity to all.
Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current vacancies.