Front of House Administrator

Front of House Administrator

Belfast City Centre

If you're someone who loves creating a warm welcome, thrives in a busy environment, and enjoys being the friendly face people rely on, this could be the perfect next step in your career.

MCS Group is growing, and we're looking for a Front of House Administrator who is professional, personable, and proactive. You don't need corporate reception experience - what matters is your attitude, communication skills, and ability to make every visitor and caller feel valued.

What You'll Be Doing

• Greeting clients, candidates, and visitors with confidence, warmth, and professionalism.
• Managing the front desk - ensuring the reception area is organised, presentable, and running smoothly.
• Handling inbound calls, emails, and general enquiries, directing them efficiently and accurately.
• Supporting meeting room coordination, including preparing rooms and managing schedules.
• Providing administrative support to internal teams, helping keep operations running seamlessly.
• Acting as the first point of contact for the business, representing MCS Group with positivity and professionalism.

What We're Looking For

• A friendly, confident communicator who enjoys interacting with people.
• Someone organised, reliable, and able to juggle multiple tasks without losing focus.
• A calm, positive presence who can handle a busy front desk environment.
• Strong attention to detail and a proactive approach to problem‑solving.
• A team player who takes pride in delivering excellent service.
• No previous reception or admin experience required - just the right attitude and willingness to learn.

What You'll Get at MCS Group

• Clear development pathways with opportunities to grow your skills and career.
• Industry‑leading training to help you excel in a front‑of‑house and administrative role.
• Competitive salary and great benefits, including private medical insurance, health cash plan, birthday leave, retail discounts, enhanced maternity, and more.
• A supportive, high‑performance culture where your contribution is recognised.
• An inclusive workplace - we hold Bronze Diversity Mark accreditation and are committed to equality and diversity.

To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Darcy Lorimer at MCS Group 02896935498.

Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs www.mcsgroup.jobs

MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation, if you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request.

Not all agencies are the same…MCS Group are passionate about providing a first-class service to all our customers and have an independent review rating of 4.9 stars on Google.