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Training Compliance Manager - Global Brand

Posted 02/07/2024




Human Resources & Personnel

Job Description

Training Compliance Manager - Belfast City Centre - Global Professional Services Organisation

MCS Group is delighted to be representing a leading, global professional services organisation based in Belfast City Centre, currently seeking to recruit a Training Compliance Manager on a permanent basis.

The Training Compliance Manager will work within with organisations regulation and conduct team, part of their wider risk function. This is a mixed compliance role, with a strong focus on the co-ordination and administration of compliance training packages across the organisation.

Role & Responsibilities

A mixed compliance role which encompasses:

  • Expertise in online portals which host e-learning, surveys and the Global Policy Portal (GPP)
  • Experience in creatively developing and enhancing policies and processes around provision of training and surveys
  • Establish external relationship with online training (system and content) providers
  • Expert contact for any queries related to online portals
  • Assist with the online Annual Compliance Return ("ACR") process including developing relationships with stakeholders and key departments e.g. the on-line provider, Regulation & Conduct, HR Systems, Global HR and Risk contacts, Risk Committee members
  • Implement process improvements and explore viable alternatives in partnership with IT and identify new opportunities for leverage to allow for optimisation of use
  • Identify any potential risks with training compliance systems, policies and processes and escalate to senior management if required maintaining and monitoring continuing professional development ("CPD") records of lawyers using a learning management system and assisting lawyers and support staff with CPD queries understanding global training regimes
  • Ensuring lawyers and support staff are compliant with various training regulations through expertise on professional accreditation
  • Acting as point of contact for lawyers and support staff with queries regarding the administration of the Solicitors Qualifying Exam ("SQE")

Other duties

  • Co-ordinate and administer compliance training packages as required
  • Assisting the Regulation and Conduct team with handling regulatory and compliance issues for the group as and when required
  • Support for the Training Events team globally
  • Developing and maintaining close relationships with HR Learning and Development team and other global training teams
  • Requesting and collating feedback for on-line courses and raising and suggesting solutions to issues that arise
  • Maintaining and updating information on the Compliance Training and SQE intranet sites
  • Ensuring procedures and training guides are up to date
  • Ad-hoc project work

Essential Criteria:

The successful candidate will possess the following:

  • Ability to develop and maintain strong relationships both with internal and external clients and across all levels of seniority
  • Ability to work to deadlines, juggle multiple projects and deliver under pressure
  • Exceptional organisational skills and attention to detail
  • Experience working with training compliance
  • Experienced with implementation and enforcement of processes and systems
  • Excellent communication skills, with strong influencing and negotiation skills
  • Computer literate with good knowledge of Word, Excel and Outlook
  • Flexible and pro-active individual that values innovation, growth and collaboration

What's on offer

  • Exceptional salary + benefits
  • Globally recognised brand
  • Training and support
  • Beautiful, modern offices based in Belfast City Centre

This is the chance to join a well-recognised, professional services organisation based in the heart of Belfast.

To apply for this exciting opportunity, please contact Ryan Calvert at MCS Group on 02890 235456, or hit the apply button.

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