Sales Professional (Luxury Retail)

Sales Professional (Luxury Retail)

Location: Belfast based

Salary: £ 25,800 + bonus
Contract: Permanent, Full-time (5 days, 37.5 hours per week)

MCS Group is delighted to be working with a leading luxury retail company based in Belfast, to recruit a Sales Professional to join their growing team and deliver an exceptional customer experience to clients and become a trusted brand ambassador for the company.

As a Sales Professional, you will be the face of the flagship store in Belfast. You'll immerse yourself in the luxury environment, becoming a trusted advisor to clients through exceptional service, brand expertise, and relationship-building.

Key Responsibilities

• Act as a brand ambassador, providing expert knowledge of luxury watches and jewellery.
• Deliver exceptional client service, tailoring each interaction to individual needs.
• Build and maintain long-term client relationships, supported by the CRM system.
• Stay up to date with the latest product launches, collections, and industry training.
• Contribute to a positive team environment, upholding company values and ethos.
• Ensure displays and showroom presentation meet the highest standards.
• Proactively suggest ways to improve the client experience and store operations.

About You:

• Passionate about people, luxury products, and client service.
• Naturally skilled at building rapport and trust.
• Excellent communicators with strong persuasive ability.
• Attentive to detail, adaptable, and solution-focused.
• Motivated, enthusiastic, and great team players.

Requirements

• Minimum 2 years' sales experience in a customer-facing role.
• GCSE (or equivalent) in English and Maths, grade C or above.
• Flexibility with working hours, including weekends and evenings.

To speak in absolute confidence about this position please send an up to date CV via the link provided or contact Molly Rea, Specialist Consultant at MCS Group on 028 969 355 22.