Microsoft Office 365 Manager (12 month FTC)

MCS Group seeking a talented and experienced IT Manager to join our global Technology Services client. This is a hands-on leadership role responsible for delivering, supporting, and evolving Microsoft 365 services and related applications across the organisation.

As part of the IT Service Management function, you will play a pivotal role in shaping our strategy, driving technical delivery, and ensuring services are aligned with business needs.

Key Responsibilities:

• Lead the administration and support of M365 applications including Office 365 (Word, Excel, PowerPoint, OneNote), MS Teams, OneDrive, SharePoint Online, and AvePoint (M365 backup).

• Manage deployment of web add-ins and coordinate monthly Office patching through M365 Admin Centre.

• Provide technical leadership across global projects and initiatives, ensuring solutions align with strategic direction and deliver business value.

• Oversee legal document tools such as Adobe Acrobat, Litera Tools, and templating solutions (e.g. Templafy).

• Serve as the subject matter expert for all M365-related technologies, offering guidance and hands-on expertise where needed.

• Deliver excellent service management practices to ensure applications are available, supported, and continuously improved.

• Act as the primary technical lead for your area, driving best practices and representing the team in technical and stakeholder discussions.

• Support and develop a high-performing team with clear direction, coaching, and accountability.

• Contribute to and promote the organisation's environmental goals and sustainability initiatives.

Key Requirements:

• Extensive experience in a 3rd line IT support role, including leading teams and managing complex issues within a Microsoft technology environment.

• Strong track record of delivering enterprise-wide solutions and providing technical leadership on projects.

• Deep practical knowledge of Microsoft 365 technologies and associated legal tech tools.

• Experience working within the professional services sector or similar fast-paced, high-demand environments.

• Solid understanding of infrastructure, IT operations, and application management within a cloud-first context.

• Excellent problem-solving, communication, and stakeholder management skills.

• Relevant technical certifications or accreditations (preferred but not essential).

This is a fantastic opportunity for a motivated, technically capable leader to take ownership of a high-impact role with global visibility.

To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Senior Recruitment Consultant Stuart Kennedy at MCS Group on 02896935520 or s.kennedy@mcsgroup.jobs.

Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs.