Junior IT Support Engineer

Junior IT Support Engineer

Location: Northern Ireland - Fully On-site
Salary: Up to £30,000 + Benefits
Shifts: Rotating days, evenings, and nights (rota provided in advance)

The Role

As part of the Support team, you'll play a key role in ensuring technical systems and live services run seamlessly from source to end user. One moment you'll be managing schedules for a high-profile event, the next you'll be solving a technical issue in real time.

This is a varied and rewarding position where you'll get hands-on with advanced systems, with full training provided to develop your skills.

Key Responsibilities

• Monitor live services for quality and performance
• Manage routing schedules and booking tools
• Handle incoming feeds and service requests from partners
• Liaise with external providers and internal teams
• Collaborate with monitoring teams across multiple sites
• Manage IP-based contribution circuits and related systems

What We're Looking For

• Experience in IT support, gaming technology, or media operations - or strong technical aptitude and willingness to learn
• Quick-thinking problem solver with good communication skills
• Interest in technology, systems, or live service delivery
• Comfortable with rotating shift work (including evenings/nights)
• Access to own transport

Desirable:

• Previous network operations, or broadcasting background
• Familiarity with AV/RF infrastructure or encryption systems

The Details

• Shifts: Rotating days, evenings, and nights
• Work style: Fully on-site in a collaborative environment
• Benefits: Pension, private medical cover, free parking
• Progression: Full training and development in a niche, high-demand technical field

Why Join?

• Work on high-profile events for global audiences
• Join a growing business with real career progression
• Be part of a team that's passionate about delivering excellence

To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Recruitment Consultant Daire O'Connor at MCS Group on 02896935515 or d.oconnor@mcsgroup.jobs.

Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs.