Back to results

Desktop Support Engineer

Posted 18/06/2024

£35000.00 - £45000.00 per annum

Belfast

Permanent

IT & Digital

Job Description

MCS Group is seeking an experienced Desktop Support Engineer to join a global FinTech. This Desktop Support Engineer will be focused on ensuring internal systems users have a great user experience, and have their tickets and issues resolved in a timely, and efficient manner. This Desktop Support Engineer will have solid Second Line Support Experience, have worked closely with a 3rd line team, and will ideally have hands-on knowledge of working with InTune, SCCM, and Citrix.

Why this opportunity for you :

  • Hybrid working model - 3 days on-site in Belfast City Center
  • Salary dependant upon experience but up to £45k
  • Join a team that is truly focused on delivering excellence to its global client base

The Role:

  • You will be providing support for Windows 10/11
  • You will provide technical support to internal customers, assisting them by phone, email, and face-to-face.
  • This role is suited to someone who enjoys innovating new processes and finding new opportunities to automate and streamline current ways of working.
  • You will work closely with the 1st line team, and escalate to the 3rd line team as/when necessary
  • You will build, and deliver deployments using InTune and SCCM

The Person:

  • You MUST HAVE hands-on experience working with MS InTune to be eligible for this role
  • This role is ideal for an experienced Second Line Support Engineer with some 3rd line support experience/exposure.
  • Prior experience in supporting Windows 10/11 and working with SCCM is essential.
  • You will have experience in packaging and deploying applications.
  • You will thrive on providing great customer service, with a proven ability to build strong working relationships with internal stakeholders at all levels

To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Andrew McKnight, Senior Recruitment Consultant at MCS Group +44(0) 28 9693 2668

Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs mcsgroup.jobs

Apply for this role

By applying for this job you agree to MCS's Privacy Policy & Cookie Policy

Posted by MCS

Current Vacancies

View all listings

Permanent

Health & Safety Officer

Belfast

Negotiable

MCS Group is proud to work with one of NI's most sought after employers, to recruit a Health &...

Read More

Permanent

Accounts Payable and Payroll Specialist

Downpatrick

£26000.00 - £29000.00 per annum

MCS Group are delighted to be exclusively working with a large environmental company to recruit a...

Read More

Permanent

Business Development Executive (Legal)

Belfast

Negotiable

MCS Group is currently working alongside one of the word's leading law firms to recruit a Busines...

Read More

Permanent

ERP Project Manager

Sligo

Negotiable

MCS Group is working exclusively with a leading Irish brand as they seek to add an ERP Project Ma...

Read More

Permanent

Business Development Manager (EMEA)

Northern Ireland

£55000 - £70000.00 per annum

MCS Group is currently working alongside a leading technology business to recruit a Business Deve...

Read More

Permanent

Senior Product Designer

Belfast

£70000.00 - £80000.00 per annum + Remote First, Hybrid, Health, Dental

MCS Group is proud to be exclusively partnering with a rapidly growing SAAS company based in Belf...

Read More