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Technical Support Specialist

Posted 11/09/2023

£25000.00 - £30000.00 per annum



IT & Digital

Job Description

MCS Group is proud to be recruiting on behalf of a rapidly growing green tech company based in Belfast for a Technical Support Specialist. This Technical Support Specialist will be the linchpin between two separate teams.

This is a fantastic opportunity to get hands-on experience with software, hardware, and data!

The Role:

  • Provide on-hand support to the Operations team to support bespoke software.
  • Work with the Data team to analyse and assess any anomalies and determine the best course of action.
  • Provide first-line IT Support including setting up new users, removing leavers, and resetting passwords.
  • Assist the Operations and Data teams and liaise with internal stakeholders on the best course of action.
  • Develop an understanding of bespoke systems to provide specific assistance to customers over the phone.

What you will get in return:

  • Salary: £25,000 - £30,000
  • Monday - Friday 9 to 5
  • On-site during probation
  • Benefits package currently under review

Essential Criteria:

  • Degree qualified within STEM.
  • 1 year experience within IT Support.
  • Keen interest in Renewable energy
  • Understanding and knowledge of Data administration.
  • Experience with Python, Java, or Power BI

If this is the role for you and you would like to find out more about the company, benefits package, and the role, call Aaron Pyper at MCS Group on 028 904 90 902 or email


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