MCS Group is delighted to be working exclusively with a global client who are looking for a systems analyst to join their newly formed remote support team. This position will be a nightshift rota with an added 10-15% bonus for these patterns. This will be a first line support focused role, concentrating on the most important tickets. This opportunity will be perfect for someone looking to gain more experience in IT support, application support and troubleshooting.

Looking for you first role after graduating? Are you interested in working with a global corporation with plenty of internal growth opportunities? Would like to get more exposure to a range of MS and company specific technologies?

This role will involve troubleshooting, communicating across the business and working with a large database. You will need to communicate any issues across the whole business so an ability to break down technical language is important. This will be a night shift role as you will be working with a different time zone to deal with tickets raised.

What you need:

• 1-2 years' experience troubleshooting
• Strong Communication skills (written and oral)
• Able to break down technical language for non-tech employees.
• Experience with databases and SQL
• Abiding by strict SLAs

What would be great (Bonus experience):

• Experience with MS stack (Azure, .NET, Java etc)
• Security and firewall experience
• Networking and IT Support experience
• Automation Scripting Experience

Perks of the role:

• 36-45,000 Salary
• 10-15% bonus for shift patterns
• Health Insurance
• Pension
• Remote working

To speak in absolute confidence about this opportunity please contact Leonard Govan, Specialist Recruitment Consultant at MCS Group +35319609246 or click the apply button below.

If this position is not right for you, we may have others that are. Please visit MCS Group www.mcsgroup.jobs to view a wide selection of our current jobs or give us a call 028 9023 5456.

All conversations will be treated in the strictest of confidence.