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Support Engineer

Posted 27/08/2023

£28000.00 - £32000.00 per annum



IT & Digital

Job Description

Looking for an IT Support role that offers genuine career progression, compensates travel around the world, and offers you the chance to work with a range of exciting financial clients on cutting-edge technology? Look no further!

Our client, a leading FinTech IT services provider based in Cambridge, is currently seeking a 1st line Support Engineer to join their growing team. This role offers the chance to work with a 40+team in Cambridge, with fantastic opportunities for personal and technical growth, as well as offering you the opportunity to travel around the globe, each quarter, honing your skills abroad.

You'll begin your journey on one of the best graduate programmes in the world - a 3 weeks intensive training course, fully subsidised, where you will learn your trade, before taking to your desk. You have the chance here to learn new skills, no two days will be the same.

As an IT Support Engineer, you will be responsible for taking calls, and handling incidents or service requests as they come through the management system. This is a client focused support role, but will involve aspects of maintenance and service delivery.


1+ years experience in a technical support role (financial services preferred) OR degree level qualification in a relevant field

Strong problem solving & analytical skills

Troubleshooting technical/non technical questions

Experience and understanding of Linux log files/command tools


  • Salary: £28,000-£32,000
  • International and European Travel opportunities, fully paid
  • Career progression opportunities
  • Learning and development opportunities like no other
  • Bonus incentives

If you are looking for an exciting IT role, and would like to be a part of a vibrant team, hit apply or reach out to me directly, I would love to hear from you.

To speak in absolute confidence about this opportunity please contact Jack Tyrrell, Specialist Recruitment Consultant at MCS Group 02038548637 or send an up to date CV via the link provided.

If this position is not right for you, we may have others that are. Please visit to view a wide selection of our current jobs or call us 028 9023 5456 .

All conversations will be treated in the strictest of confidence.

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