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IT Support Technician (18 month FTC)

Posted 04/01/2024

£28000.00 - £33000.00 per annum

Craigavon

Permanent

IT & Digital

Job Description

MCS Group are currently working with a well-established local company who are growing their identity within a larger scale group whilst they are looking to expand their IT team with the addition of and IT Support Technician for 18 Months on a Fixed Term Contract with the scope for this role to be made permanent.

Responsibilities

You will be responsible for the:

  • 1st and 2nd line support of the local in-house team and wider company sites across northern Ireland.
  • Create documentation to guide end users on simple troubleshooting tips and tricks.
  • Hands on support for sharepoint, creating folders, adding documents and training.
  • Provide support for bespoke trading system.
  • Escalate any difficult technical issues to external helpdesk team.

Requirements:

  • Office 365 and Active Directory experience.
  • Hands-on hardware and software support.
  • Mobile device troubleshooting and support experience.
  • Access to a vehicle and driving licence.

Salary & Benefits:

  • Up to £33,000 DOE.
  • Pension Plan matched up to 9%
  • 31 days Holidays (increasing to 33 after 2 years' service)
  • Perks scheme.

If this is the job for you and you want to find more out about the company the role and what to expect in the day to day, contact Aaron Pyper at MCS Group on 028 904 90 902.

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