MCS Group are delighted to be partnering with a household insurance name who are expanding and seek to recruit Commercial Account Handlers for their successful team based in Armagh.

My Client are currently offering various opportunities within their commercial insurance division for Account Handlers who can contribute to delivering exceptional customer service to some of Northern Ireland's most prominent businesses and well-known brands. This role will be based in the Armagh office, with some flexibility to work from home.

The successful candidate will have the chance to become part of one of Northern Ireland's most prosperous insurance companies. It also includes access to top-tier industry training and the potential for rapid career advancement in this dynamic and expanding organisation.

The Offer

• Competitive salary
• Professional development
• hybrid-remote working options
• Pension Plan
• Free parking
• death in service benefits
• 25 days holidays + plus stats

The Role

As an account handler you will be involved in the full client lifecycle from quotation to renewal and will offer the highest standards of customer care to meet service, customer satisfaction and commercial targets. The Commercial Insurance division deals with SME's plus many other household names with complex insurance needs and unique challenges. Account Handlers in this team will be called upon to represent the company with the highest levels of professionalism, ingenuity and integrity.

Everything the company does is about expert personal service, so you will pride yourself on your ability to develop relationships with prospective new customers and to manage and grow the business with existing clients while maintaining regulatory compliance at all times. Experience in the industry and being qualified or working towards a qualification in insurance (CII or above) would be advantageous.

Account Handlers will manage the accurate administration of client accounts on a day to day basis, acting as support to Account Executives and Account Managers. Account Handlers will work with Account Executives on new business development including liaising with prospects, negotiating with underwriters and ensuring compliance with FCA and PRA guidelines at all times.

The Person

• Previous experience in Account Handler role - 1+ years
• Experience/working knowledge of commercial/personal insurance.
• Excellent customer service
• Ambitious to progress within insurance

All conversations will be treated in the strictest of confidence. I am keen to have an initial discussion with anyone who feels this could potentially be of interest.

Please contact Matthew Woods, Recruitment Manager - m.woods@mcsgroup.jobs