IT Helpdesk and site engineer opportunity - MSP

REF: BBBH29037_1631610003

14/09/2021
  • Position: Permanent
  • Salary: £20000 to £30000
  • Location: NI - Greater Belfast

MCS Group is proud to be working with an established MSP here in Belfast as they deliver IT support and infrastructure services to an array of clients. This is a fantastic opportunity to accelerate your career in IT support where you will be helping clients resolve 1st & 2nd line issues coupled with on site visits.

The role

  • Diagnosing and resolving a broad range of 1st line technical IT issues
  • Undertaking IT projects - these will require working either autonomously or with your colleagues from the technical team.
  • Supporting and maintaining Win7, 10 Desktops/Laptops and MS 365
  • Setting up and configuring new laptops, desktops, and peripherals on client networks.
  • Installing client authorised software.
  • Ensuring antivirus, security patches and upgrades are applied to appropriate devices and kept up to date.

What you will need to make a success of the role

  • Previous experience providing support & implementation within a busy service desk environment and at customer sites, including:
  • Strong working knowledge of MS Server 2008/2012, Windows 7/8/10 Operating Systems and MS Office 2010 through to 2016.
  • 1st/2nd line support for Active Directory, Group Policies, DNS, DHCP & WINS.
  • 1st/2nd line support of network infrastructure including routers, switches & wireless technologies.
  • Familiarisation of cloud technologies, such as Office 365, Hosted Exchange, Virtual Desktops.
  • Full current UK driving licence and own transport.

What will give you the edge

  • MCP qualified or equivalent experience
  • Windows Operating Systems Certification
  • CompTIA A+, Network + certification

To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Andrew McKnight, Specialist Recruitment Consultant at MCS Group +44(0) 28 9693 2668

Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs mcsgroup.jobs