Senior Account Handler - Insurance

REF: BBBH29804_1637774008

  • Position: Permanent
  • Salary: £30000 to £40000
  • Location: NI - Rest of

MCS Group are delighted to be partnering with a leading insurance business with numerous offices in NI to recruit a Senior Account Handler for their team.

The Role

With over 60 years of experience within the insurance sector my client is seeking an experienced handler to join their successful commercial insurance team. Priding themselves on customer service and a personal bespoke service at competitive rates, this is a great chance to join a growing firm with progression opportunities.

This role can be flexible with location, with Cookstown and Belfast preferred.

Key responsibilities

  • Place all types of commercial risks within the market.
  • Provide expert and prompt advice to new and existing customers regarding their insurance needs and identifying any additional covers they may benefit from.
  • Liaise as appropriate with insurer partners.
  • Identify new prospects through networking and market research.
  • Maximise all sales opportunities including prospect generation and cross selling.
  • Achievement of monthly/annual targets
  • Maintain the highest quality of customer service levels by prompt, customer-focused, professional servicing of client accounts by efficient Mid-Term-Adjustments and customer queries.
  • File Management - ensure individual client cases are completed promptly, effectively, accurately and fully.
  • Ensure client confidentiality is maintained and protected at all costs.
  • Adhere to the Central Bank regulations and requirements.
  • Comply with all company policies and procedures, including health and safety procedures.


  • Previous experience in Account Handler role - 2/3 years +
  • Experience / working knowledge of commercial or corporate insurance
  • Excellent customer service
  • Excellent communication and interpersonal skills, able to communicate to people at all levels using a variety of communication channels

The Offer

  • Competitive salary - DOE
  • PMI
  • Tailored perks package
  • Group pension plan
  • WFH
  • Dental
  • Cycle to Work
  • Holiday buy/sell

All conversations will be treated in the strictest of confidence. I am keen to have an initial discussion with anyone who feels this could potentially be of interest.

Please contact Matthew Woods, Specialist Consultant at MCS Group on 02896935514 or send an up to date CV via the link provided to speak further about this opportunity.