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IT Support Team Lead
Posted 31/03/2024
£30000.00 - £35000.00 per annum
Cookstown
Permanent
IT & Digital
Job Description
MCS Group is proud to be partnering with a growing MSP in the Tyrone area who are seeking to bring on board a New IT Support Team Lead to their small, and agile team. In this role you will take over responsibility of a small service desk team, get involved in client project work, and play a key role in improving, processes, and services across the board where you can see areas to improve.
Why this role could be ideal for you
- Salary circa £35k
- A brand new role within the organisation, make it your own
- Avail of healthcare, pension and flex working benefits
- Worl with a fantastic array of local clients
- Progress as this company grows
- Get involved in business-critical projects for your cleints
- Provide IT and Cyber Security services
The role
- Lead the service desk team
- Deliver first-class service to your clients
- Report and improve on key metrics
- Streamline their processes, and automate tasks where suitable looking at areas of efficiency in the companies workflows
- Act as a senior point of escalation for those tricker issues that come up
Needed to succeed
- Strong technical ability across virtualisation, troubleshooting, and project work
- Have led, mentored, or managed a team of IT professionals
- Be able to commit to 5 days in the office or on-site in Co.Tyrone
To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Andrew McKnight, Senior Recruitment Consultant at MCS Group +44(0) 28 9693 2668
Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs MCS group.jobs
